service excellenceraw materialdebtors managementhr processescost managementhospitality managementstaff welfareinventory management
Vellore
Job Description
Position Title: Hospitality Manager
Role Description:
- Ensure that safety and hygiene policy is strictly followed at the site
- Control the quantity and quality of the ingredients and ensure that all items are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality.
- Responsible for maintaining record of all hygiene related procedures, initiatives and incidents
- Responsible for co-ordination with HSE Teams to implement the policy and process
- Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time
- Operational ownership of all the QMHSE and H&FS processes
- Timely communication of all possible on site hazards to the concerned department
Key ResponsibilitiesOperations
- Ensure that all the service deliveries are carried out as per the terms and
Conditions agreed upon with the client.
- Initiate development of new menus, upgrade old menus and special event
Menus
- Food Tasting before Services.
- Develop new ideas for promotions, festivals and other special events
- Plan the pre-preparation area to ensure that the items are processed according to the recipes
- Consistently maintain standards of quality, cost, presentation, and flavor of foods
Organic Growth and Profitability
- Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offers
- Sustain and build site profitability through timely analysis of reports and
Provide solutions to counter any discrepancies.Cash and Debtors Management
- Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents
- Ensure that all the invoices are raised and delivered to the client as per Schedule
People Management and Training
- Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc.
- Ensure that all the HR processes and staff welfare activities are
implemented and carried outCommunication and Client Retention
- Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same
- Ensure 100% client retention
Wastage Control and Cost Management
- Maintain a record of the daily leftovers; plan and prepare the production based on this data
- Minimize wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards
Legal Compliances
- Co-ordinate with the HR, HSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained
Systems Implementation and Process Management
- Ensure that all the systems and processes are implemented and followed as per the company policy
- Ensure that all the work processes are documented and displayed
Procurement and Inventory Management
- Responsible for monitoring the daily raw material indent
Should have hospital industry experience
Location : Vellore
Regards,
Antony
9500133733
antony.m@sodexo.com
Key Skills
service, excellence, raw, material, debtors, management, hr, processes, cost, management, hospitality, management, staff, welfare, inventory, management
Other Information
| Salary | INR 650000 - 700000 P.A |
| Industry | Travel |
| Functional Area | Travel / Reservations |
| Role | Branch Manager/ Head |
| Qualification | Any Graduation |
More Info
- By: Sodexo India Services Private Limited
- Posted: 22-Mar-2022
- Travel
- 10-15 Years
- INR 650000 - 700000 P.A
Company Info
- Compnay Name: Sodexo India Services Private Limited
- Industry: Travel
- Email: joyson.issac@sodexo.com
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