Job Description

Job Summary
Telemarketing Representative
Responsibilities and Duties

• Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences customers to buy or retain product or service by following a prepared script to give product reference information.
• Documents transactions by completing forms and record logs.
• Maintains database by entering, verifying, and backing up data.
• Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains quality service by following organization standards.
• Maintains technical knowledge by attending educational workshops; reviewing publications.
• Contributes to team effort by accomplishing related results as needed

Key Skills
Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge
Required Experience and Qualifications

• How many years of work experience do you have?
• What is the highest level of education you have completed?

Job Types: Full-time, Part-time, Commission, Fresher

Salary: ₹5,000.00 to ₹10,000.00 /month

Experience:

• technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• Telemarketing: 1 year (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Benefits:

• None

Shift:

• Yes - Day Shift

Selection rounds:

• HR Interview

Industry:

• Hospitality & Tourism